Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at championsforgeco@gmail.com. Please do not send any item back before your return request has been reviewed and approved.

If your return is accepted, we will provide you with the return address and instructions for sending your package back.

Customers are responsible for all return shipping costs. Champions Forge Belts does not provide prepaid return shipping labels.

Items sent back to us without first requesting and receiving return approval may not be accepted.

You can always contact us for any return questions at championsforgeco@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us as soon as possible if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and determine the appropriate resolution.

If you believe that your item has a manufacturing defect, damage, or does not match your order specifications, please provide clear photos and details of the issue when contacting us. We may request additional information or photographs before approving a return.

If a return is approved, return shipping costs are the responsibility of the customer unless otherwise required by applicable law.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Custom products, special orders, or personalized items
  • Products made according to specific customer-requested specifications
  • Sale items or products specifically marked as Final Sale
  • Gift cards

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, subject to our return policy, and once the return is accepted, make a separate purchase for the new item.

Return shipping costs for exchanges are the responsibility of the customer.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you may have the right to cancel or return your order within 14 days, subject to applicable consumer protection laws.

The item must generally be returned in accordance with applicable legal requirements and in an appropriate condition.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected.

If approved, you will be automatically refunded to your original payment method within 10 business days.

Refunds are based on the actual amount paid for the returned item after any applicable discounts or promotional codes. Original shipping charges, if any, may be non-refundable.

Please note that return shipping costs paid by the customer are not refundable, unless otherwise required by applicable law.

If more than 15 business days have passed since we approved your refund, please contact us at championsforgeco@gmail.com.